6 Sigma

Six sigma merupakan suatu metode atau teknik pengendalian dan peningkatan kualitas dramatik yang merupakan terobosan baru dalam bidang manajemen kualitas. Lima Tahapan Six Sigma yaitu Define, Measure, Analyze, Improve, Control.
Six sigma is a method or technique of dramatic quality control and improvement which is a new breakthrough in the field of quality management. The five stages of Six Sigma are Define, Measure, Analyze, Improve, Control.